TOP 7 THINGS YOU MUST ASK BEFORE HIRING A LIMOUSINE SERVICE

The very fact that you are renting a limousine means that you are looking for comfort, security, and five-star service.

To get the service you deserve, you will want to make sure that you choose a company that can provide those things.

Here are 10 questions to ask before you choose a limousine company.

 

WHAT DO THE ONLINE REVIEWS SAY?

Before you even call a limousine service, you can go online to check customer reviews and the company’s rating on the Better Business Bureau.

A company that provides outstanding service will likely have loyal customers who want to promote that company on online review sites.

Similarly, a company that provides sub-par service will likely have dissatisfied customers that have shared their experiences online, as well.

Here are a few of the most popular websites for checking online reviews:

+Yelp

+Angie’s List

+Glassdoor

+ Google Reviews

These sites will help give you a good overview of the type of service the company has historically provided for their customers.

 

IS THE COMPANY WELL-STAFFED?

After doing some background checking, you can then evaluate the level of limousine service from the very first phone call.
If the phone lines are unmanned, you are asked to leave a message, are placed on hold, or have other reasons to think that the company is understaffed, you may want to look elsewhere for a service.

 

CAN THE COMPANY ANSWER ALL MY QUESTIONS?

If you get a representative, make sure you get clear answers to your questions.
Check for guarantees of satisfactory service, and expect courtesy throughout the negotiations.
If the representative can’t or won’t answer a particular question, especially those surrounding licensing, insurance or chauffeur-hiring practices, you might consider continuing your search.

 

DOES THE COMPANY HAVE AN EXTENSIVE FLEET?

An extensive fleet is an important part of a great transportation company. You should look for vehicles in a range of sizes with a range of amenities.

Everything from two-to-three passenger sedans to motor coaches capable of accommodating dozens, a diverse fleet is the sign of a prepared and dependable company.

 

WHAT ELSE DOES THE COMPANY OFFER?

Other things to look for include:
+ A large fleet of cars open to inspection
+ A  written contract that specifies all the services you have asked for
+ Proof of licensing and insurance that covers the passengers as well as the vehicle
+ A binding reservation on the exact make and model of the vehicle you desire

 

HOW DOES THE COMPANY HANDLE PAYMENT?

When finalizing a deal with a Limousine service company, it is a good idea to make a deposit. This creates a binding contract between you and the company. However, it is not a good idea to pay fully in advance.
A company that expects full payment in advance of your trip may not be prepared to offer the services, vehicle or quality of experience that you deserve.

 

WHAT LEVEL OF INSURANCE DOES THE COMPANY CARRY?

The limousine service company insurance should cover all passengers as well as the driver and the car.

A drop-off service may be cheaper, but having a dedicated driver and vehicle makes sense in case you decide to leave early, add a stop to your itinerary, or just spend more time in your luxury limousine for a night.

So keep in mind these very important factors before hiring a Long Island Limo will help you get the five-star service you expect from a luxury provider.

 

If you need any assistance in your search or have additional questions, feel free to give us a call at Executive Limousine  (888)245-3556.

We would be more than happy to assist you in any questions or concerns you might have.

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